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MILAN

Can Domino’s takeout the Italian pizza market?

The man importing Domino’s pizza to the land that invented it talks to The Local about his bold move.

Can Domino's takeout the Italian pizza market?
Domino's opened its first pizza shop in Milan in early October. Photo: Justin Sullivan/Getty Images North America/AFP

When Alessandro Lazzaroni touted the idea of bringing the American pizza chain to Italy, he was unsurprisingly met with skepticism from his fellow Italians, with some joking that it would be akin to “trying to sell ice to the Eskimos”.

Never since McDonald’s erected its first golden arches in Bolzano in 1985, has anyone attempted such a courageous culinary move.

Needless to say, more than a few eyebrows were raised when the company that tops pizza with pineapple opened its first shop in Milan earlier this month, with three more to follow by the end of the year.

“Bringing Domino’s to Italy is definitely a challenge,” Lazzaroni told The Local.

“The Italians are picky about food, they’re the inventors of pizza – one of their most-loved foods. It’s what people share on festive occasions, with family and friends, perhaps ahead of a football match…”

But Lazzaroni, who once ran a McDonald’s franchise in Italy, could be the right man to tempt Italian taste buds.

He insists that the aim is to bring together “two excellences”: the traditional Italian pizza with a globally successful model of food delivery.

“We will be using a recipe created by us, using locally-sourced wheat,” Lazzaroni said.

“It will be purely Italian in all other respects too…the tomato sauce, mozzarella, gorgonzola and Parma ham.”

So does this mean the pineapple-topped Hawaiin is off the menu?

Believe it or not, some of his curious customers have already suggested adding “American tastes” to the menu, dispelling a myth that Italians find it hard to break from culinary tradition.

“Italians love to eat well, but they are not locked in their traditions, rather they are curious to try new things,” Lazzaroni added.

Taste aside, it's the company's home delivery model which could be the key to cracking the Italian market.

While there are thousands of “pizza slice” takeaways across Italy, and you can call your local pizzeria and order a pizza (so long as you go along and pick it up), very few places will deliver to your door.

“There aren’t any pizzerias that offer, like Domino’s does, the possibility to order and pay online, to pay with either cash or a debit or credit card, and to keep track of your order,” Lazzaroni added.

“Our commitment is to provide the best service possible – straightforward ordering and a hot pizza delivered to your home on time.”

That service seems to be paying off so far, with the shop in Milan receiving “a large amount of orders” since opening.

“People have appreciated the quality of our pizza, as well as the convenience and timeliness of the service.”

No doubt the American coffee chain, Starbucks, which is rumoured to be coming to Italy, will be watching Domino's progress closely. 

Read more: Starbucks rumours get Italians in a froth

Interview by Ellie Bennett

 

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FOOD AND DRINK

Six of the most Italian non-alcoholic aperitivo drinks

As well as its most famous cocktails, Italy has a long tradition of making refreshing aperitivo drinks without the alcohol.

Six of the most Italian non-alcoholic aperitivo drinks

Italy’s favourite aperitivo-hour cocktails are known far beyond the country’s borders, so their names will probably be familiar to you whether you drink them or not.

But if you’re in Italy and not drinking alcohol, you might find yourself stumped when it comes time to order your aperitivo at the bar.

The first time I found myself in this situation, there was no menu. The waiter instead rattled off a long list of all the soft drinks available, most of which I’d never heard of, and I just picked something I thought sounded nice.

Luckily it turns out that Italy has some great options for an aperitivo analcolico. As well as ‘virgin’ versions of well-known cocktails, there are bitters, sodas and other Italian-made soft drinks that you’re unlikely to find anywhere else.

They might not be quite as iconic as the Aperol Spritz, but they’re as thoroughly Italian – plus, effortlessly ordering one of these will make you look like a true local.

SanBittèr

San Pellegrino’s SanBittèr is one of the most famous non-alcoholic Italian drinks of all, with its highly-recognisable red packaging, often enjoyed in place of Campari cocktails because of its similar dark, ruby-red color.

This drink is carbonated with a slightly sweet, citrus flavor. The recipe is more complex than that of an orange or lemon soda, with notes of spice and herbs, making it ideal to pair with your aperitivo-hour snacks.

Crodino

Crodino looks a lot like an Aperol Spritz with its bright orange hue, and that’s not an accident: it’s said to have been created as a non-alcoholic alternative, and the zesty, slightly herbal taste is similar. It’s typically served the same way. in a round goblet glass over ice with a slice of orange: a Crodino Spritz.

The name comes from the town of Crodo in Piedmont, where it is still bottled today by the Campari group.

Chinotto

Citrusy Chinotto is an acquired taste for many, but it’s worth trying: it’s one of the classic Italian bitters and is said to have a long history, dating back to a recipe shared by Chinese sailors arriving on the Ligurian coast in the 1500s.

It may look a little like Coca Cola, but don’t let the appearance fool you.

(Photo by Eugene Gologursky /Getty Images via AFP)

Aranciata/Limonata

Aranciata is Italy’s version of an orange soda, but not as sugary, and it tastes like oranges. Its base is sparkling water with the addition of orange juice and sugar. There are various brands, but San Pellegrino’s is the most popular. It also sells a ‘bitter’ aranciata amaro, with even less sugar, more citrus tang and herbal notes, which might be more aperitivo-hour appropriate.

Limonata is, as you might guess, the Italian answer to lemonade. Again there are many versions out there but the fizzy San Pellegrino limonata is beloved for its strong, sweet-sour flavour and there’s nothing more refreshing on a hot summer’s day.

Cedrata

Cedrata is one of Italy’s oldest and best-known non-alcoholic drinks. It’s a refreshing, carbonated drink made from a large citrus fruit called a cedro, grown in southern Italy. It’s far less bitter than a Chinotto, but not as sweet as limonata.

The main producer of Cedrata today is Tassoni, and this is what you’re likely to get if you order it at a bar.

Gingerino

This is harder to find than the other aperitivi on the list and is seen as decidedly retro, but it’s worth trying if you can track it down.

It’s another orange-coloured, sparkling drink which became popular in Italy in the 1970s and is still sold today, though you’re more likely to find it in the north-east, close to Venice, where it’s produced.

You may be expecting it to taste a lot like ginger beer, and there are similarities, but it has stronger citrus notes and more bitterness.

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