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DIGITAL

Swedish digital teachers break gaming ‘taboo’

Swedish school children are embracing an increasing number of interactive computer games in the classroom, but critics have scorned developments saying there's plenty of time for fun and games at home.

Swedish digital teachers break gaming 'taboo'
 
Two-year-old Mia traces out a letter on the screen with her forefinger, then claps with joy when the computer chants "wonderful!" and emits a slightly metallic round of applause. The preschool group at Tanto International School in central Stockholm is just getting used to a new batch of iPads — one for every two children — and it's a noisy, chatty affair.
   
"They really enjoy playing this app. It's really good for learning pronunciation," said their teacher Helena Bergstrand.    
 
Bergstrand, along with nearly 90 percent of teachers polled by the city council, believes that iPads and tablets help motivate children to learn. 
 
– 'More interactive' –
 
"There's an instant appeal with an iPad … they love it!" Bergstrand says, raising her voice over the din as she moves around the table to help the children. "It's more interactive (than pen and paper)."    
 
Petra Petersen at Uppsala University has researched the rapidly growing use of tablets in preschools — recording children when they interact with the technology and each other.
   
"In the schools I've looked at, they usually sit together in a group and its very collaborative, there's a lot of body contact and verbal communication," she said.
   
"These tablets are very multi-modal — they have colours, sounds, spoken words, and things that interest the children — that's part of what makes them so popular. A large part of learning is about having fun, and the children have a lot of fun with them."
   
In Sweden, like in many countries, small children often play games on tablets and laptops long before they encounter them at school. The national media council said that close to 70 percent of Swedish two- to four-year-olds play video games. Nearly a half (45 percent) of children aged two have used the Internet — perhaps unsurprising in a country with one of the world's highest mobile broadband penetrations.
   
"It's more or less prioritized in schools now, to bridge the gap between schools and the environment children are living in," said Peter Karlberg, an IT expert at the National Education Agency, referring to the thousands of tablet computers bought by public and private sector schools in the last few years.
   
And that has put increasing pressure on teachers to get up to speed — one in every two surveyed have said they need special training.
 
– 'Still a taboo' –
 
Felix Gyllenstig Serrao, a teacher in the western city of Gothenburg, has taken computer-aided teaching further than most, using the popular Swedish game Minecraft to teach children with behavioural and concentration problems, including Attention Deficit Disorder and Asperger's Syndrome.
   
"I bring something to the classroom that they like — that they do in their spare time — to make them want to be in school," he said.    
 
"Minecraft is very good because it's so open and creative … I usually use it to make a topic more alive."
   
Serrao —  a games enthusiast himself — teaches 12- to 15-year-olds subjects like mathematics and history, using the game's building blocks, often called "digital lego", to make maths problems tangible or to illustrate scenes from history books, building them in the game after the formal part of the lesson has ended.
   
"It reinforces what they learn — when they return to the game later and see there's a pyramid there or a town we built they remember the lesson."
   
He said Sweden has a long way to go before schools can exploit the full potential of digital classrooms.
   
"There's still a taboo around games. When I talk to older teachers about this they usually frown — thinking that video games have nothing to do with learning," he said.
 
– 'Can't replace a teacher' –
 
The drive to digitize schools also has outspoken critics.    
 
Jonas Linderoth, a video games researcher at the University of Gothenburg's education faculty, sees a number of pitfalls in the current drive to put tablets in the hands of infants, and in over-stating the educational value of video games.
   
"This technology wasn't available three years ago and now the discourse is that you can't have a preschool without a tablet computer … A three-year-old's life is complex enough as it is — there is so much to learn. Do you really need to add more complexity with apps?," he said, adding that it takes time away from other activities.
   
"Most children have this technology at home. They can click on apps in the back seat of the family car. But fewer and fewer have parents that read to them — preschools should compensate for that."
   
He also pours scorn on science fiction-like visions of the future of education where students effortlessly learn by playing video games.
   
"There is this popular idea now that gaming has unlocked the holy grail to learning … Real learning is hard work!"
   
Bored with letters, Mia clicks a puppet-making app on her preschool iPad, and her own face appears on the screen.    As she smiles, her teacher helps her take a photo and superimpose it on an animated character.
   
"In preschool, children play games all the time — you don't sit down for lessons — and iPads are really appealing to them. I think we'd be fools not to use them," said Bergstrand. "They can't replace a teacher but they can definitely help us — to have something extra that's fun to work with."

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TRAVEL

Delayed train? Germany’s Deutsche Bahn to give online refunds for first time

Rail operator Deutsche Bahn is allowing customers to reclaim money via its Bahn app for a ticket purchased online or on a mobile device for the first time from June onwards.

Delayed train? Germany's Deutsche Bahn to give online refunds for first time
A Deutsche Bahn train in Berlin on April 28th. picture alliance/dpa | Christophe Gateau

“In the future, reimbursement via smartphone will be child’s play and done in five minutes with just a few clicks,” announced Deutsche Bahn CEO Richard Lutz earlier this week. 

“Our customers no longer have to search for train numbers or submit paper tickets. With this, we are making compensation much easier.”

In general, customers can get 25 percent of their fare back from Deutsche Bahn if they arrive at their destination at least one hour late. For a delay of two hours, half of the fare is refunded.

Eliminating a cumbersome process

Until now, travellers had to print out the so-called passenger rights form after a delay, fill it out and send it to DB by mail. 

They could also hand in the application at one of the travel centres in the train stations. For years, customers have been criticising this time-consuming procedure.

Numerous startups even sensed a gap in the market and offered a corresponding online service themselves: Customers submit their delay and train information digitally to the companies, which then take care of the analogue correspondence with DB for a commission. 

READ ALSO: How German start-ups are profiting from Deutsche Bahn delays

Deutsche Bahn goes digital 

Online reimbursement is just one part of DB’s general digital restructuring. The state-owned company is gradually converting and expanding its app, the DB Navigator.

Eighty percent of all bookings are now handled online, it said.

For some time now, travellers have also been able to check in by smartphone on the train. But it’s also now possible to automatically transfer reservations in the event of an unscheduled train change.

The new refund option, however, does not mean the end of the passenger rights form, said DB. Anyone who wants to can continue to claim their money back via the paperwork route. 

The passenger association Pro Bahn spoke out favour of the new option. 

“This is part of a modern railroad, that you can fill out this refund form electronically,” honourary chairman Karl-Peter Naumann told DPA.

“It is important that the railroads also continue to offer the analog passenger rights form alongside this. 

There are still many people who prefer this way.”

Increased punctuality amid pandemic

Yet the need for refunds may become fewer and further between in future. A total of 81.8 percent of all long distance and regional trains through DB arrived at their destination on time in 2020, the highest number in 15 years. 

The year before the rate stood at 75.9 percent. Deutsche Bahn considers a train to be on time if it arrives less than six minutes after the scheduled time.

The company reported particularly high punctuality in regional transport, with 95.6 percent of all DB Regio trains reaching their stations on schedule. 

Yet according to DB, about half of the increase in punctuality was due to the restrictions caused by the pandemic. It remains to be seen whether the company will stay on track amid the summer travel season.

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