CSN has hit crisis mode. With 3,932 Swedish students without a payment for more than a month, the authority disconnected its telephones on Thursday due to the influx of phone calls, and asked its staff concentrate on payments on a case-by-case approach.
Meanwhile, students are finding other means to pay their bills.
“I had to borrow money from my relatives so I could pay the rent – I don’t want to lose my apartment,” 29-year-old Stockholm student Joshua Lotz told the Dagens Nyheter newspaper (DN).
He hasn’t received his loan installment since the middle of September, and was counting on a 9,000 kronor ($1,400) pay packet by now.
“It’s worse when it comes to having money for food, it’s been a lot of pasta and crisp bread this week.”
This time of year – at the beginning of the university term – always prompts particularly heavy traffic for CSN, but recent statistics were far worse than the same time last year, when only around 700 students were left waiting for their cash.
“It’s been many years since we’ve turned off the phones like this. It’s serious that so many are waiting for their money,” CSN spokesman Klas Elfving told DN.
“Our most important mission right now is to pay the students quickly, and that’s why we’re resorting to this method.”