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SWISSCOM

CEO’s suicide jolts largest Swiss telecom

The head of Swiss telecom operator Swisscom, Carsten Schloter, was found dead at his home near Fribourg on Tuesday after he committed suicide, the company said.

CEO's suicide jolts largest Swiss telecom
Carsten Schloter. Photo: Swisscom

"Swisscom is in mourning following the death of its CEO Carsten Schloter," the company said in a statement, adding that the 49-year-old German national was found dead at his home in central Switzerland on Tuesday morning.

"The police are assuming it was a case of suicide," Swisscom said.

"An investigation into the exact circumstances is under way."
   
The company said the current head of Swisscom Switzerland, Urs Schaeppi, would take over the CEO chair temporarily.
   
"The board of directors, group executive board and the entire workforce are deeply saddened and pass on their condolences to the family and relatives," board chairman Hansueli Loosli said in the statement.
   
Schloter, who is reportedly the separated father of three, joined Swisscom in 2000 as head of its mobile phone unit, and took over the helm of the company six years later.
   
Before Swisscom, he held various positions at Mercedes-Benz France and debitel.

Schloter's death was greeted with shock and consternation in Swiss business and political circles.

Doris Leuthard, Swiss communications minister, paid tribute to Schloter, saying he had successfully positioned Swisscom "in a highly competitive and rapidly changing market".

Peter Grütter, president of the Swiss telecom association, told the SDA news agency he was shocked when he learned the news.

"In my experience Carsten Schloter was a dynamic person," Grütter said, adding that the Swisscom chief was "direct, open and friendly". 

Schloter was credited with promoting the modernization of telecommunications infrastructure in Switzerland.

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INTERNET

Swisscom to start charging 2.90 francs for paper bills

Swiss telecommunications giant Swisscom is set to introduce new fees for customers who wish to receive a simple, non-itemized hard copy of their latest bill.

Swisscom to start charging 2.90 francs for paper bills
Swisscom has justified the new charges by saying they are standard industry practice. Photo: AFP

Until now, customers have been able to receive one of these basic bills for free, but as of October 1st, a fee of 2.90 Swiss francs (around €2.60) will apply.

At the same time, the current fee of 1.50 francs for receipt of a detailed bill will rise to 2.90 francs.

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Meanwhile, people wishing to pay their bills over the counter at a post office will have to shell out 3.90 francs as of October 1st.

Customers affected by the changes will be notified on all their bills before the new charges come in.

Holders of basic service products including Swisscom Line Basic and Swisscom Internet Basic will be exempt from the new charges.

In a statement on the new fees on its website, Swisscom said that printed bills cost the company millions every year and that these costs should not be passed on to all customers.

The same applied to costs associated with over-the-counter services at post offices, the company said.

Swisscom also justified the changes by stating these were now standard industry practice.

Rival provider UPC charges 3 francs for sending out paper bills and up to 7.50 francs for paying bills at the post office. Salt charges 2 francs a month for sending out basic bills and 5 francs a month for detailed bills. Salt also charges 3.95 francs to customers who want to pay their bills at the post office.

For Sunrise, paper bills cost 3 francs for the basic version and 4 francs for a detailed version. Payment with a so-called red slip costs 5 francs whether this is done online or in a post office.

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