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Stockholmers stranded as outage stops trains

Thousands of Stockholm-area residents had their morning commutes disrupted on Friday after a power outage left trains at a standstill.

Stockholmers stranded as outage stops trains

By midday, however, trains were back in operation, but with major delays.

The outage halted much of the rail traffic near Stockholm’s central station, affecting long-distance and commuter lines as well as the Stockholm metro.

“There’s a problem with the electricity and we’re working to find the source. We don’t have any forecast for when it will be fixed,” Roger Falk from the Swedish Transport Administration (Trafikverket) told the TT news agency.

In the wake of the outage, there was no rail traffic heading north out of the capital.

“The trains are standing still from Sundbyberg and northwards,” said Veronica Aasa, spokesperson for SL, to TT.

Long-distance trains travelling to Gothenburg via Västerås in central Sweden were also at a standstill, according to the Transport Administration.

In addition, the blue line of Stockholm’s metro was left idle between Hallongbergen and Akalla.

One commuter stuck on an idle commuter train just north of Stockholm tried to take the delay in stride

“Well, what can you do about it? This is something that happens fairly often, it’s completely out of our control. We can only wait,” Raymond, a native of Switzerland, told The Local.

“Back home in Switzerland we don’t see this so much, but it’s not the biggest problem, we’ll get there eventually.”

Another commuter, stuck in Sundbyberg waiting for replacement buses to take him north of the capital was more annoyed.

“Where are the staff and why is there so little information?” he asked The Local.

“There’s a bus every ten minutes or so but more people are arriving constantly.”

Meanwhile, on one stalled train on the Märsta-Stockholm commuter rail line, travelers were calm, many taking solace by turning their attention to their smartphones, iPads, and personal music players.

One man even took out his electric guitar and began strumming.

The Arlanda Express train connecting Stockholm’s central rail station to Arlanda airport was also left stuck on the tracks.

According to the company’s website, a “comprehensive signal problem” is to blame.

Later on Friday morning it emerged that the outage stemmed from a problem with power supplier Vattenfall.

“We’re got people out in the field working to address the problem,” Vattenfall spokesperson Magnus Kryssare told TT.

“It’s a combination of problems, partly with us, partly with the Transport Administration.”

By midday, Vattenfall had fixed the problem, allowing trains to once again roll out of Stockholm’s central station, but lengthy delays continued.

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TRAVEL NEWS

Swedish rail company SJs site crashes on Christmas tickets release

The booking site of Sweden's state-owned rail company SJ crashed on Tuesday evening after the company released long-awaited tickets for the Christmas period.

Swedish rail company SJs site crashes on Christmas tickets release

The company on Tuesday night released tickets for the period from December 11th to March 12th next year, only to see the site crash under the volume of booking requests. 

“There are enormous amounts of customers who want to buy tickets, even though it’s the middle of the night,” Lina Edström, a press officer for the company said shortly after midnight. “The home page quite simply can’t cope with responding to so many requests at the same time. 

The site started to work again a few hours later, only to crash once again as people woke up and started booking on Wednesday morning. 

“The reports we are getting is that it’s working for some people and not for others. That’s what we’re seeing as Sweden wakes up and more and more people try and get onto the site,” said Jonas Olsson, another press officer at 7.30am. 

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The release of Christmas tickets in Sweden has been severely delayed because of late publication of the Swedish Transport Administration train plan for 2023, which coordinates the times for all passenger and goods trains in Sweden. 

The train plan should have been published at the start of August, giving companies 18 weeks to set tickets from December 10th. It was only released on October 19th. The administration said that it has had problems due to change over to a digital system. 

Many customers have been complaining that they have seen prices for Christmas trips double in the time it has taken them to book a ticket. 

Olsson told the TT newswire that SJ’s pricing system is based on the level of demand. 

“I understand the frustration, and we may well look at this going forward,” he said. “But even if many people have ended up in this situation, there are many others who have been able to buy cheaper tickets.” 

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