Broadband and telephone provider Free has announced plans to shake up the French mobile market by halving prices with its new service.

"/> Broadband and telephone provider Free has announced plans to shake up the French mobile market by halving prices with its new service.

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FREE

New entrant promises to shake up mobile market

Broadband and telephone provider Free has announced plans to shake up the French mobile market by halving prices with its new service.

New entrant promises to shake up mobile market
Xavier Niel by Rodrigo Sepúlveda Schulz

The announcement was made by billionaire founder Xavier Niel on Tuesday.

He took to the stage at a morning press conference packed with flashing lights and cheering fans, dubbed a “show à l’américaine” by one newspaper. 

Niel promised a tariff of €19.99 ($25.50) per month offering unlimited calls and texts and free calls to 40 countries in Europe and North America.

“You’re being squeezed like lemons,” he said, in a reference to the current three operators, Orange, SFR and Bouygues.

“If you want to stop paying too much, leave your operator or ask them to match our prices,” he said.

France is one of Europe’s most expensive mobile phone markets. A similar offer at France Telecom’s low-cost service SoSh costs €49.50.

Le Parisien newspaper reported on Wednesday that just one hour after the announcement 1.8 million people had been in touch with the company about the offer. 

Despite his attack on rivals including Orange, owned by France Telecom, the service will use the France Telecom network for about 70 percent of its mobile network. It has pledged to invest in its own network.

The company’s share price was up 2.81 percent on the news.

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MOBILE

Vodafone to close all its own shops in Spain by March 2022

UK mobile and internet operator Vodafone announced on Tuesday it will shut all 34 of its proprietary stores in Spain by March 2022, laying off 509 employees and leaving only the brand's franchises and distributors behind.

Vodafone has proprietary stores in Madrid, Barcelona, ​​Bilbao, Seville, Málaga, Granada, Córdoba, Santander, Palma de Mallorca and more Spanish cities.
Vodafone will close all 34 of the stores it owns across Spain. Photo: BEN STANSALL / AFP

Vodafone stores in Spanish cities such as Madrid, Barcelona, ​​Bilbao, Seville, Málaga, Granada, Córdoba, Santander, Palma de Mallorca and more will close in the coming six months as part of the operator’s shift to digital. 

The company will pull down the shutters on all 34 of the stores it owns across Spain, confirming through its labour adjustment plan (ERE) that 509 employees will lose their jobs.

The operator is affiliated with nearly 600 stores in Spain that act as franchises and distributors, meaning it will still be possible to carry out operations relating to Vodafone in person. 

However, it will be a lot harder to get face-to-face customer service from the actual operator, if for example there is a problem with billing or you wish to cancel a contract. 

Vodafone CEO Nick Read announced back in 2019 that an increasing number of customers signing up to mobile and internet deals online rather than in stores would mean 15 percent of its high-street retail stores in Europe would close by 2021.  

Spain’s main workers’ union UGT referred to Vodafone’s offer to affected workers of severance pay equal to 33 days worked per year with a maximum limit of two years as “stingy”. 

You can check all of Vodafone’s proprietary stores in Spain here.

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