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Amazon under fire for unpaid Christmas helpers

Online retail giant Amazon has come under fire in Germany for using nearly 1,500 people on the most basic social support as unpaid packers in its logistics centres in the run-up to Christmas.

Amazon under fire for unpaid Christmas helpers
Photo: DPA

The company wanted to assess the workers’ potential for longer-term work, Die Welt daily reported this week. It said the majority of those working at the warehouses in Unna and Rheinberg am Niederrhein were kept on. The workers are those on Hartz IV social support, which continues to be paid as they try out for new jobs – at no cost to the potential employer.

But the service industry union Verdi and state labour minister for North Rhine-Westphalia Guntram Schneider, said the workers were being exploited – while their basic incomes were being financed by the state.

“It is simply not acceptable that a company gains a competitive advantage via this kind of state-funded test employment,” Schneider told the paper, and promised that his ministry would check how legal the scheme was.

Verdi said no other mail-order company in Germany used the try-out provision on the scale that Amazon does, adding that the union had long been critical of Amazon’s employment practices in Germany. These include a lack of wage agreement with workers’ councils, no Christmas or holiday pay, and the fact that two thirds of staff are on temporary contracts.

The union also said workers’ hands were constantly scanned electronically and that if they remained inactive twice in five minutes, they received a warning.

Yet the Christian Democrat Union opposition politicians in North Rhine-Westphalia criticised Social Democrat Schneider’s misgivings, saying he was bringing “a very successful work creation scheme into disrepute.”

The regional Labour Office in Düsseldorf said such training measures for Hartz IV recipients were possible for up to four weeks at a time. “I would find it a scandal if we were not longer able to offer them,” said Werner Marquis, manager at the office. He said it was a win-win situation for all parties.

He said one of the warehouses had a personnel take-up rate of 90 percent. “What more do we want?” he asked.

Amazon said in a statement, “We offer untrained workers as well as long-term unemployed a chance of a workplace and a return to working life.”

It said it aimed to take as many of the seasonal workers on long-term as possible.

The Local/hc

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WORKING IN GERMANY

Which Bavaria-based companies regularly hire English speakers?

Bavaria is no doubt a beautiful state with a strong economy, but can be a hard place for non-German speakers to integrate. The Local takes a look at job opportunities in Germany’s southeastern 'Free State.'

Which Bavaria-based companies regularly hire English speakers?

Munich ranks third in German cities with the highest total GDP, behind Berlin and Hamburg, but in terms of GDP per capita, it’s higher than both of them.

It also consistently ranks high, often highest, in terms of average household income.

As of 2023, nine of the 40 companies listed on DAX, Germany’s stock index, were based in Bavaria. Seven of those are based specifically in Munich.

While Frankfurt is commonly known to be Germany’s business capital, Munich can claim the title of Germany’s insurance capital, which is saying something, as Germany is home to some of the largest insurance firms in the world, like Allianz.

Beyond the state’s capital city, a number of international companies are based elsewhere in Bavaria, particularly in the Franken region, near Nuremberg.

Which companies actively hire English speakers?

Bavaria, and Munich in particular, is home to a number of companies at the forefront of international business. But the state is known for its traditional, sometimes conservative, culture, which affects its business culture as well.

Whereas companies embracing English as their primary business language are easy to find in Berlin, the practice is less common in the south. That said, there are some notable exceptions. 

Sportswear giants, Adidas and Puma, both have their headquarters near Nuremberg in Herzogenaurach, and regularly recruit English speaking international talent.

“As an international company, our teams reflect the rich diversity of our consumers and communities,” Jon Greenhalgh, Senior Manager Media Relations for Adidas told The Local. “Fostering a culture of inclusion where we value and leverage differences, ensures that we can authentically engage with our employees and truly connect with our consumers.”

He added that around 40 per cent of Adidas’ Germany-based employees are foreign nationals, from over 100 different countries.

Siemens and BMW rank among Bavaria’s top employers, and are also known to hire their fair share of foreigners.

“In Germany, we recently had around 2,000 open positions,” Konstanze Somborn told The Local on behalf of Siemens AG.

He added that Siemens operates in 190 countries. “That is why we value international teams very much…English as a common language is very usual.”

READ ALSO: ‘Which German companies want to hire foreigners?’

Similarly, BMW hires workers from a variety of backgrounds. 

“Every year, we hire lots of internationals and welcome them to the BMW Group,” Dr. Hans-Peter Ketterl, a press spokesman for BMW Group told The Local. 

But not all of these positions are available to non-German speakers.

Ketterl added that BMW’s working language is German in the country, even though, “English is an indispensable entry requirement as the second corporate language in many areas of the company.”

Check job boards and follow best practices

If it’s your first time applying for jobs in Germany, make sure to change your resume to the German format, even for English positions.

While Germany is home to its own job boards, like Xing, LinkedIn is probably the best place to start. In addition to searching for positions based in your preferred location, you can check relevant groups, like Munich Startups, to broaden your horizons.

The English Jobs in Germany website is also a good resource to start with. 

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