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TRAINS

Rail operator warns for winter travel woes

The state of Swedish train operator SJ's vehicles are worse this winter than last year, according to CEO Jan Forsberg.

Rail operator warns for winter travel woes

Although winter has only just gotten under way in the country, train delays have already crippled Sweden’s rail system.

“Passengers are deeply inconvenienced,” Riksdag transportation committee chair Anders Ygeman pointed out when when several of those responsible for recent rail service disruptions were questioned in the Riksdag on Thursday.

He pointed out that although the winter has barely begun, passengers have endured train delays, cancellations and even evacuations.

Stockholm county governor Per Unckel presented the investigation he undertook after last year’s train disruptions, which showed a lack of snowploughs and facilities for de-icing vehicles.

SJ’s Forsberg stated that the 80-point action plan that was drawn up after last winter has been largely implemented.

Several short-term measures, many of which have already been implemented, include emergency plans, better weather forecasts and plans to reduce traffic so that departures are adjusted to ensure other traffic flows better.

“Our Achilles heel was that we had damaged vehicles, which resulted in a delicate situation for us,” he said.

Forsberg pointed out that the express X2000 trains are 17 years old and in great need of a facelift.

He noted that it has increased de-icing capabilities, improved the protection of train underframes, reinforced locomotive parts against elk collisions and made better preparations to inform passengers when traffic problems arise.

SJ has also developed traffic reduction plans.

“If we get a winter like last year, we will go with a 20 percent reduction,” said Forsberg.

When asked if the vehicle situation is worse than last winter, Forsberg replied, “Yes, it is, unfortunately.”

An X2000 train has been removed from service completely due to a train crash in Östergötland in September.

In addition, three X2000 trains have been set aside for review since they were the three vehicles SJ have had the most problems with. Another seven to eight InterCity trains have also been taken out of service after cracks were discovered in the wheels of a locomotive in Norway last autumn.

“This of course means that if there are traffic problems, we are just at the limit of what we need, or precisely, we have less than what we need,” said Forsberg.

He was unable to reassure passengers that trains would arrive in time for Christmas, adding it costs money to have functioning train service.

Service and communication union Seko ombudsman Johnny Nadérus directed devastating criticism at the Swedish Transport Administration (Trafikverket) for SJ’s woes.

“There is talk of resources and readiness. However, soon, there will only be one old guy left out there shoveling snow,” he said, pointing out the staff reductions that have occurred in recent years.

Preparations that were supposed to have been carried out on October 15th have not been accomplished, he added.

“Fifty hours after a class 2 weather warning in Malmö is definitely grounds for an inquiry,” said Nadérus.

He also cited problems with switches that have loose screws and the lack of maintenance on overhead lines at the same time as a major reallocation of investments and maintenance have been transferred from rail to road.

Lars Yngström, vice president of industry association Tågoperatörerna, was also critical of rail maintenance.

“One cannot remove snow at the desk. At the end of the day, it requires a responsible human being,” he said.

New statistics from the Transport Administration revealed that November was a problem-filled month for trains. The punctuality of passenger services was 86.2 percent compared with 90.2 percent in October.

Punctuality refers to trains that are not more than five minutes late.

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TRAVEL NEWS

Swedish rail company SJs site crashes on Christmas tickets release

The booking site of Sweden's state-owned rail company SJ crashed on Tuesday evening after the company released long-awaited tickets for the Christmas period.

Swedish rail company SJs site crashes on Christmas tickets release

The company on Tuesday night released tickets for the period from December 11th to March 12th next year, only to see the site crash under the volume of booking requests. 

“There are enormous amounts of customers who want to buy tickets, even though it’s the middle of the night,” Lina Edström, a press officer for the company said shortly after midnight. “The home page quite simply can’t cope with responding to so many requests at the same time. 

The site started to work again a few hours later, only to crash once again as people woke up and started booking on Wednesday morning. 

“The reports we are getting is that it’s working for some people and not for others. That’s what we’re seeing as Sweden wakes up and more and more people try and get onto the site,” said Jonas Olsson, another press officer at 7.30am. 

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The release of Christmas tickets in Sweden has been severely delayed because of late publication of the Swedish Transport Administration train plan for 2023, which coordinates the times for all passenger and goods trains in Sweden. 

The train plan should have been published at the start of August, giving companies 18 weeks to set tickets from December 10th. It was only released on October 19th. The administration said that it has had problems due to change over to a digital system. 

Many customers have been complaining that they have seen prices for Christmas trips double in the time it has taken them to book a ticket. 

Olsson told the TT newswire that SJ’s pricing system is based on the level of demand. 

“I understand the frustration, and we may well look at this going forward,” he said. “But even if many people have ended up in this situation, there are many others who have been able to buy cheaper tickets.” 

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