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WeTab CEO resigns after fake Amazon reviews emerge

The CEO of the German firm behind the iPad competitor “WeTab” has stepped down after it was exposed this week he covertly wrote glowing reviews of the tablet PC on Amazon, the online retailer confirmed on Tuesday.

WeTab CEO resigns after fake Amazon reviews emerge
Von Ankershoffen presents the product. Photo: DPA

“I must correct my previous review – The WeTab is not good, but very, very good,” a person identified as “Peter Glaser” enthused about the new product recently.

But blogger Richard Gutjahr looked into Glaser’s profile to find that he was actually head of the gadget maker Helmut Hoffer von Ankershoffen, who had apparently forgotten to hid his tracks. Gutjahr also connected another positive review with von Ankershoffen’s wife’s account.

The CEO resigned on Monday evening due to the scandal.

Amazon removed the false praise immediately, a spokesperson said.

“Compared to the entirety of our reviews, attempts at manipulation are very seldom,” she added.

Von Ankershoffen apologised for the incident on Monday evening and announced his resignation as leader of the company.

“I wrote both of the Amazon reviews in question privately, without approval from the other company leaders or our communications department,” he said, adding that he stood by the content in the reviews.

“It was, however, a mistake not to put my own name on the ratings,” he said.

The WeTab, formerly called the “WePad,” was designed to bridge the gap between the publishing world and the internet while competing with Apple’s popular iPad.

With an 11.6-inch display, the touch-screen WeTab is slightly bigger than the 9.7-inch iPad. It also offers features not available for the iPad – a camera, two USB plugs and a memory card slot. It will run a version of Google’s open operating system Android.

Unlike the iPad, the WeTab allows publishers to choose their own paid content parameters without going through a gateway like Apple’s iBookstore.

The company had hoped its new product would appeal to elderly users, who are also a “core target group” of newspaper and magazine publishers and have limited experience with technology.

But the product, developed by Neofonie, was met with a number of critical reviews upon its release in September.

DPA/ka

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TECH

Cookie fight: Austrian activist in tough online privacy fight

Five years after Europe enacted sweeping data protection legislation, prominent online privacy activist Max Schrems says he still has a lot of work to do as tech giants keep dodging the rules.

Cookie fight: Austrian activist in tough online privacy fight

The 35-year-old Austrian lawyer and his Vienna-based privacy campaign group NOYB (None Of Your Business) is currently handling no fewer than 800 complaints in various jurisdictions on behalf of internet users.

“For an average citizen, it’s almost impossible right now to enforce your rights”, Schrems told AFP. “For us as an organisation, it’s already a lot of work to do that” given the system’s complexity due to the regulators’ varying requirements, he added.

The 2018 General Data Protection Regulation (GDPR) imposes strict rules on how companies can use and store personal data, with the threat of huge fines for firms breaching them.

While hundreds of millions of euros in fines have been imposed following complaints filed by NOYB, Schrems said the GDPR is hardly ever enforced. And that’s a “big problem”, he added.

He said the disregard for fundamental rights such as data privacy is almost comparable to “a dictatorship”. “The difference between reality and the law is just momentous,” Schrems
added.

‘Annoying’ cookies

Instead of tackling the problems raised by the GDPR, companies resort to “window dressing” while framing the rules as an “annoying law” full of “crazy cookie banners”, according to Schrems.

Under the regulation, companies have been obliged to seek user consent to install “cookies” enabling browsers to save information about a user’s online habits to serve up highly targeted ads.

Industry data suggests only three percent of internet users actually approve of cookies, but more than 90 percent are pressured to consent due to a “deceptive design” which mostly features “accept” buttons.

Stymied by the absence of a simple “yes or no” option and overwhelmed by a deluge of pop-ups, users get so fed up that they simply give up, Schrems said. Contrary to the law’s intent, the burden is being “shifted to the individual consumer, who should figure it out”.

Even though society now realises the importance of the right to have private information be forgotten or removed from the internet, real control over personal data is still far-off, the activist said. But NOYB has been helping those who want to take back control by launching
privacy rights campaigns that led companies to adopt “reject” buttons.

 Shift of business model 

Regulators have imposed big penalties on companies that violated GDPR rules: Facebook owner Meta, whose European headquarters are in Dublin, was hit with fines totalling 390 million euros ($424 million) in January.

One reason why tech giants like Google or Meta as well as smaller companies choose against playing by the GDPR rules is because circumventing them pays off, Schrems said.

Thriving on the use of private data, tech behemoths make “10 to 20 times more money by violating the law, even if they get slapped with the maximum fine”, he added.

Contacted by AFP, both companies said they were working hard to make sure their practices complied with the regulations.

Schrems also accuses national regulators of either being indifferent or lacking the resources to seriously investigate complaints. “It’s a race to the bottom,” Schrems said. “Each country has its own way of not getting anything done”.

Buoyed by his past legal victories, Schrems looks to what he calls the “bold” EU Court of Justice to bring about change as it “usually is a beacon of hope in all of this”.

Meanwhile, the European Commission is considering a procedures regulation to underpin and clarify the GDPR.

In the long-run, however, the situation will only improve once large companies “fundamentally shift their business models”. But that would require companies to stop being “as crazy profitable as they are right now,” Schrems said.

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